How CKN ensures you can access current and relevant information resources

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If you asked people what actually happens when they turn on the lights, get in a lift, or take a photo with their phone, most of them wouldn’t know (or care) about how they work - just as long as it gives you what you need, and it works every time. CKN isn’t all that different. Boil it down and it’s just a work tool that gives you access to clinical information. 

How that information gets there; what’s being done to keep it current and relevant; where the money comes from to pay for it; and who manages the back-end, are all things that the average Queensland Health employee doesn’t need to know about to actually use it. 

Even so, there is a lot going on behind the scenes to make sure that you have the best available information and evidence tools. 

The CKN management team dedicates a lot of time in reviewing how existing information resources are being used, listening to what clinicians say about their needs, and keeping tabs on clinical information providers for new publications that could be added to the service. And all of this has to be managed within the finite budget that has been allocated to CKN by Queensland Health. 

“We are constantly trying to get the biggest bang for our buck, and deliver the best value in the resources made available to Queensland clinicians,” says Richard Sayers, Manager of Clinical Knowledge Resources for Queensland Health. 

“As part of weighing up that value we not only look at what it costs the State, but more importantly, how widely it is being used by clinicians and how critical that information is for positive patient outcomes. It’s a balancing act that requires us to be nimble with the range of information resources that are made available. 

“When we need to change resources, it’s not a decision that’s taken lightly. And when a new resource is added, it’s only been done after a thorough and diligent evaluation process. The best patient outcomes and the best value are what we are aiming for,” Mr Sayers added.

As a behind-the-scenes look into the mechanics of adding a new clinical information resource, you can read about how CKN has brought together feedback from paediatricians and hospital pharmacists, along with its deep knowledge of the health publishing industry, to bring Queensland Health employees one of the most sought-after paediatric resources - Paediatric Injectable Guidelines. Read the case study.